Return and Exchange Policy for Chic Boutique

Thank you for shopping with Chic boutique. We truly appreciate your business and want you to be completely satisfied with your purchase. Our return and exchange policy is designed to help you in case you are not satisfied with your purchase. Please read the following information carefully:

  Exchange Policy

  • We do not offer returns on any of our products. However, we do offer store credit in the event that you are unsatisfied with your purchase.
  • You must contact us within 3 business days of receiving your item(s) to be eligible for store credit.
  • The item(s) must be sent back to us via USPS with tracking within 5 days of delivery.
  • Items must be returned in new condition with tags attached. If the item is not returned in new condition, we reserve the right to deny the exchange.
  • If the item is shipped back after 5 days, a 15% restocking fee will be charged.
  • Please allow 2-3 business days for your refund to process once we have received the item(s).
  • Return shipping is the customer’s responsibility and will not be refunded.

Please note that undergarments, accessories, bodysuits, and sale items are final sales. Returned packages:

  • If your package is returned to us due to an incorrect address, is undeliverable, or unable to forward to the sender, you have the option to have the package resent.
  • If you choose to have the package resent, you will be responsible for the original shipping fee again and a 10% supply fee for wasted supplies and time.
  • If you do not wish your package resent, your order will be considered a return, and you will receive store credit with a 15% restocking fee.

All invoices must be paid within a time frame of 24 hours, or your order will be canceled and offered to the next person in line.

  • If you receive damaged items, please email us with photos within 24 hours. After confirmation, we will refund or replace the items in the next shipment.

Shipping charges:
  • We charge a flat rate of $7 for all products.
  • Orders above $100 qualify for free delivery.
  • A tax of 8.25% will be added to your total.

Please note that these terms and conditions are subject to change without notice.
If you have any queries or concerns about our return and exchange policy, please do not hesitate to contact us.


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